Top Community Cloud Service Providers
A community cloud is a cloud computing and infrastructure deployment model where multiple tenants share a private pool of cloud resources segregated from external access. It is a hybrid approach to private cloud deployment, where more than one organization can use cloud infrastructure that is technically private and cut off from the public internet.
Community clouds can be extremely helpful when building a collective organization, where different companies, partners, resellers, suppliers, and customer groups work together towards a shared business purpose. For example, in the education sector, you can have a set of regional institutions, a supervisor board, a local government agency, and a parent community organization looking to access the same apps, processes, and data assets.
Salesforce Community Cloud
Salesforce Community Cloud is an online social platform for companies to create branded sites connecting customers, employees, and partners with each other. It provides them the records and data they need to accomplish their work efficiently.
It allows the organizations to directly connect with the customers, enhance partner success, and increase the employee's productivity. With this community cloud, we can give a personalized experience to each customer. The customers can find communities to resolve their problems or queries easily.
Community Cloud employs Salesforce's Chatter social CRM platform for chat and screen sharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce. Employees can use the platform for many types of workplace interactions, including troubleshooting, human resources management (HRM) and help desk communications as well as collaboration among geographically dispersed teams. Management can use it to communicate more efficiently with channel partners and other external parties.
You can watch a demo of Community Cloud here.
Top Community Cloud Service Providers
AnavClouds is one of the best certified Salesforce Consulting Partner companies and top-rated agencies on UpWork which is the biggest community of IT services providers. We take a customer-centric approach with years of experience working on Salesforce, We guarantee on-time deliveries of your projects, irrespective of the size of complexities.
We create a seamless productive ecosystem by connecting employees, partners and customers that work for the betterment of your business. We can help your business by creating personalized experiences – branding the community with the identity of your organization.
Our certified Salesforce experts can help you in customizing and building a personalized customer community by building a community that matters for your business ecosystem. Our expert developers make use of themes and templates for creating awesome branded experiences. Improve the productivity of employees with branded communities.
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